Policy scope and local payment records
Our Legal notice explains the conditions attached to account access, personal data handling, payment records and requests to change your details. Access depends on local law, so you should check that use is permitted in your location before opening an account. We connect payment records to
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the account step that created them: DANA, OVO, GoPay and QRIS activity can be checked against the relevant cashier record, while bank transfer and virtual account references remain tied to the submitted account details. We may ask for phone verification before account access or before reviewing
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a sensitive request. If a payment record does not match your account, pause further activity and use our support path so we can check the reference safely.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.